Support
Questions, problems or feature requests for Reorder Nudge.
nudge4.support@gmail.com
We reply within 1 business day (usually much sooner). Please include your store's myshopify.com address.
Before you write
- User guide and FAQ.
- A company isn't listed: only orders placed for a B2B company (with a company location) count.
- "Learning": the location has only one order. Wait for a second order or set an interval with Edit.
- "Send reorder" is greyed out: the last order has no company contact, or the Free plan's 10 emails this month are used.
Billing
Plans are billed by Shopify. Upgrade, downgrade or cancel at any time from the app; you don't need to contact us.