Support
Questions, problems or feature requests for B2B Everywhere.
nudge4.support@gmail.com
We reply within 1 business day (usually much sooner). Please include your store's myshopify.com address.
Before you write
- User guide and FAQ.
- A rule doesn't apply: check in the app that Checkout rules shows On, and that the buyer is checking out for a B2B company (logged in as a company contact, or a draft order with a company).
- The POS tile is greyed out: add a customer to the cart first. The customer must be a contact of a B2B company.
- A POS line wasn't changed: the product isn't in the company location's catalog, or its catalog price is in a different currency from the POS location.
Billing
Plans are billed by Shopify. Upgrade, downgrade or cancel at any time from the app; you don't need to contact us.