Terms of Service

Owed: Net Terms & Collections · Last updated: 3 October 2026

These terms apply between Nudge4 ("we") and the merchant who installs Owed ("you") on a Shopify store. By installing or using the app you agree to them. They also include our data processing terms.

1. The service

Owed shows balances for unpaid orders with payment terms, creates statements, sends payment reminders through Shopify, places fulfillment holds you configure, and records payments you mark. You remain responsible for your pricing, terms, invoices, tax and collection decisions, and for checking the information before acting on it.

2. Plans and billing

Paid plans are billed by Shopify every 30 days in USD, after any free trial. You can change or cancel your plan at any time in the app. Uninstalling the app cancels the subscription. Charges already billed aren't refunded, except where required by law or by Shopify's policies.

3. Acceptable use

Use the app only for your own store's legitimate receivables, and in line with Shopify's terms and the laws that apply to you, including laws on debt collection and electronic messages.

4. Data processing terms

• Roles: you are the controller of your customers' personal data. We process it only as your processor, to provide the app, and only on your instructions (your use and settings of the app).
• Data: Shopify order data for unpaid orders, B2B company names and Shopify customer IDs, as described in the privacy policy. The app doesn't request customer names, email addresses or addresses.
• Confidentiality and security: only the developer can access the app's systems. Data is encrypted in transit (TLS) and at rest (AES-256 managed database). Secrets are kept out of source code.
• Sub-processors: Shopify and Render Services, Inc. (hosting, United States). We'll update the privacy policy before adding another.
• Deletion: data is deleted when you uninstall, and on Shopify's redact requests.
• Assistance: we'll help you respond to customer data requests and tell you without undue delay if we become aware of a personal data breach affecting your store.

5. Availability and changes

We work to keep the app available and correct, but it's provided "as is" without warranties. We may change the app or these terms. Material changes are announced in the app or on this page.

6. Liability

To the extent allowed by law, our total liability is limited to the fees you paid for the app in the 3 months before the claim. We're not liable for indirect or consequential losses, or for unpaid invoices or customer disputes.

7. Contact

Nudge4 · Email: nudge4.support@gmail.com · Support